Glossary

10-digit long code; the US carrier-registration system for business SMS from standard local numbers.

A paid pack that adds capacity (extra SMS, voice minutes, users, phone numbers) above your plan's default.

Google's framework for interactive email content, supported as a form delivery option on Pro/Enterprise.

The US federal law governing commercial email; requires accurate identification, physical address, and a working unsubscribe.

Canada's Anti-Spam Legislation; governs commercial electronic messages and requires express or implied consent.

The six tiers Respectly tracks: Unknown, None, Opt-Out, Implicit Opt-In, Express Opt-In, Written Express Opt-In.

Delivery Receipt; the carrier-returned status indicating whether an SMS was delivered.

Email authentication standards used to prove your domain authorized a message; required for high deliverability when sending from your own domain.

Do Not Call list / Do Not Call List (Canada); national registries of phone numbers that have opted out of telemarketing.

Florida Telephone Solicitation Act; one of the stricter US state mini-TCPA laws.

The EU's General Data Protection Regulation governing personal data.

Our PCI-compliant payment processor.

Brazil's Lei Geral de Proteção de Dados, similar to GDPR.

Model Context Protocol; the open standard used by ChatGPT, Claude, Copilot, and Gemini to invoke external tools. Respectly exposes 40+ tools via MCP.

Out-of-Box Experience; the 8-step onboarding wizard that runs on first login.

Respectly's internal compliance engine that evaluates every send against eligibility and constraint rules before it leaves the platform.

Mexico's Registro Público para Evitar Publicidad; the national do-not-disturb registry.

The US Telephone Consumer Protection Act; governs autodialed calls, prerecorded voice, and SMS to wireless numbers.

The US Telemarketing Sales Rule, including the 31-day National DNC scrub requirement.

The conversational voice AI provider used for Respectly's AI voice calls.

A branching automation graph built in the visual workflow builder.