Terms & Conditions

Welcome to Respectly.AI! By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Use of the Service

You must be at least 18 years old and have the legal authority to use our services.
You agree to comply with these Terms and all applicable laws.
Misuse of the platform (fraudulent, illegal, or harmful activities) is strictly prohibited.

2. Accounts and Subscriptions

An account and subscription plan are required to use Respectly.AI.
All information provided must be accurate and kept up to date.
Subscriptions renew automatically unless canceled before the next billing cycle.

3. Payment and Billing

Payments are processed securely by our payment processor, Helcim.
You are responsible for maintaining a valid payment method.
Accounts may be suspended or terminated if payment fails.

4. User Content and Data

You are responsible for all content and data uploaded or submitted.
Respectly.AI does not claim ownership of your data.
Data may be used to deliver services and improve offerings.
Respectly.AI will never sell your data to third parties.
Client service agreements
Real estate documents
Permission forms and waivers

5. Subscriber Obligations, Representations, and Warranties

Compliance with Laws: You are solely responsible for ensuring compliance with all applicable laws and regulations, including:
- Canada's Anti-Spam Legislation (CASL)
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- U.S. Telephone Consumer Protection Act (TCPA) and state-level "mini-TCPA" laws
- U.S. ESIGN Act
- EU's GDPR and eIDAS Regulation
Consent: You are the "Sender" of all communications and must obtain legally required consents from end-clients.
Proof of Consent: You must maintain verifiable records of consent and provide proof upon request.
Binding Attestation: Any compliance checkbox or attestation in-platform is legally binding.
Acceptable Use: No illegal, harassing, fraudulent, or spam-related use is permitted.

6. Termination of Services

Respectly.AI may suspend or terminate accounts at its sole discretion for:
- Failure to maintain or prove client consent
- Suspected violations of law
- Misuse of the platform
- Failure to make timely payments

7. Limitation of Liability

Respectly.AI is provided "as is" without warranties.
Respectly.AI is not responsible for damages, losses, or liabilities from use or inability to use the platform.
Total liability is limited to the amount paid for services in the past 3 months.

8. Indemnification

You agree to indemnify and hold harmless EGraph Signatures and Forms Inc., its affiliates, officers, directors, employees, and agents from any third-party claims, damages, liabilities, penalties, fines, or expenses arising from:

Breach of these Terms
Failure to obtain required consents
Communications sent from your account
Violations of applicable laws
Claims that your content or data infringes third-party rights

9. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada.
Conflict of law principles do not apply.

10. Changes to Terms

Respectly.AI may update these Terms at any time.
Continued use of the platform constitutes acceptance of revised terms.

11. Contact

For questions or concerns, contact:

Email: support@respectly.ai
Sales: sales@respectly.ai
Phone: 1-888-412-7219

12. Prohibited Uses

You may NOT use our Services to:

Violate any applicable laws or regulations
Infringe on intellectual property rights
Upload malicious code, viruses, or malware
Harass, abuse, or harm others
Send spam or unsolicited communications
Collect user data without consent
Impersonate another person or entity
Interfere with Service functionality
Attempt unauthorized access to our systems
Use the Service for fraudulent purposes

13. Content Restrictions

You may not upload documents that:

Contain illegal content
Violate privacy or data protection laws
Include child exploitation material
Promote violence or terrorism
Infringe on third-party rights
Contain malicious code

We reserve the right to review and remove content that violates these Terms.

14. Subscription and Payment Terms

Subscription Plans

Our subscription plans, features, and pricing are listed on our website and may change at any time.

Annual subscriptions: If you purchase an annual plan, you will retain your plan through the end of your current annual term.
Monthly subscriptions: Monthly subscribers may be moved to updated plans at any time.

Billing

Subscriptions are billed monthly or annually in advance
All fees are in U.S. Dollars, or Canadian Dollars for Canadian customers, unless otherwise stated
You authorize us to charge your payment method on file
Failed payments may result in service suspension

Refund Policy

Monthly subscriptions: No refunds for partial months
Annual subscriptions: Pro-rated refunds within 30 days of initial purchase
Refunds processed within 10 business days
We reserve the right to deny refund requests for policy violations

Free Trial

New users may receive a free trial period
No credit card required for trial (if specified)
Trial converts to paid subscription unless cancelled
One trial per user/organization

15. Intellectual Property Rights

Our Intellectual Property

The Service, including all content, features, and functionality, is owned by EGraph Signatures and Forms Inc. and protected by:

Copyright, trademark, and patent laws
International treaties and conventions
Trade secret protection

You may not:

Copy, modify, or create derivative works
Reverse engineer or decompile the Service
Remove proprietary notices or labels
Use our trademarks without permission

Your Content

You retain all rights to content you upload ("User Content"). By using our Services, you grant us a limited license to:

Store and process your documents
Display content to intended recipients
Create backups for service continuity
Generate previews and thumbnails

This license terminates when you delete content, subject to:

Technical deletion timelines (30 days)
Legal retention requirements
Backup system retention policies

Digital Signatures

Electronic signatures created through our Service:

Have the same legal validity as handwritten signatures (per ESIGN Act and UETA)
Create legally binding agreements
Generate tamper-evident audit trails
Comply with eIDAS standards (for EU transactions)

16. Data Privacy and Security

Data Protection

We implement industry-standard security measures:

End-to-end encryption (TLS 1.3)
Data encryption at rest (AES-256)
Regular security audits and penetration testing
SOC 2 Type II compliance
GDPR and CCPA compliance

Data Processing

By using our Services, you acknowledge that:

We process data as described in our Privacy Policy
You have obtained necessary consents from document recipients
You comply with applicable data protection laws
We may use sub-processors for service delivery

Data Location

Data is stored on secure servers in the United States
Backups may be stored in multiple geographic locations
EU data may be processed in compliance with GDPR

17. Service Level and Availability

Uptime Commitment

We target 99.9% uptime for paid subscriptions
Scheduled maintenance excluded from uptime calculations
Service credits available for extended outages (per SLA)

Limitations

We do not guarantee:

Uninterrupted or error-free service
Specific response times for support
Compatibility with all devices/browsers
That the Service will meet all your requirements

Maintenance

We may perform scheduled maintenance:

With advance notice when possible
During off-peak hours when feasible
With minimal service disruption

18. Third-Party Services

Our Service integrates with third-party services (e.g., payment processors, cloud storage). Use of these services is subject to their respective terms and privacy policies. We are not responsible for third-party service availability or compliance.

19. Termination

By You

You may cancel your subscription at any time:

Through your account settings
By contacting support
Access continues until end of billing period
Data available for download for 30 days after termination

By Us

We may suspend or terminate your account if:

You violate these Terms
Your account is inactive for 12+ months
Required by law or legal process
You engage in fraudulent activity
Payment obligations are not met

Effects of Termination

Upon termination:

Your access to the Service will cease
We may delete your data after 30 days (subject to legal obligations)
Unpaid fees remain due and payable
Provisions that should survive will remain in effect

20. Disclaimers and Limitation of Liability

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY OR RELIABILITY

We do not warrant that:

The Service will meet your requirements
The Service will be uninterrupted or error-free
Results obtained will be accurate or reliable
Any errors will be corrected

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EGRAPH SIGNATURES AND FORMS INC. SHALL NOT BE LIABLE FOR:

INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
SERVICE INTERRUPTIONS OR DATA LOSS
THIRD-PARTY ACTIONS OR CONTENT

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

Exceptions

Some jurisdictions do not allow limitation of implied warranties or liability for incidental damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

21. Indemnification

You agree to indemnify and hold harmless EGraph Signatures and Forms Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

Your use of the Service
Your violation of these Terms
Your violation of any rights of third parties
Your User Content

22. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of [Your State], United States, without regard to conflict of law principles.

Arbitration Agreement

Any dispute arising from these Terms shall be resolved through binding arbitration rather than court, except:

Small claims court disputes
Intellectual property disputes
Emergency equitable relief

Arbitration conducted under:

American Arbitration Association (AAA) rules
One arbitrator mutually agreed upon
Location: [Your City, State]
Each party bears their own costs

Class Action Waiver

You agree to bring disputes in an individual capacity only, not as a class action or representative proceeding. You waive any right to participate in class action lawsuits.

Injunctive Relief

Either party may seek injunctive relief in court for:

Intellectual property violations
Confidentiality breaches
Urgent security threats

23. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any additional terms, constitute the entire agreement between you and EGraph Signatures and Forms Inc.

Severability

If any provision is found unenforceable, the remaining provisions will remain in full effect.

Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.

Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control (e.g., natural disasters, war, strikes, government actions, pandemics).

Notices

Notices to you may be sent via:

Email to your registered address
In-app notifications
Posting on our website

Notices to us should be sent to: legal@respectly.ai

Updates to Terms

We may update these Terms periodically. Material changes will be communicated via:

Email notification
In-app notice
Website announcement

Continued use after changes constitutes acceptance. If you disagree, you must stop using the Service.

24. Contact Information

For questions about these Terms:

Email: legal@respectly.ai
Support: support@respectly.ai
Mail: Respectly.AI
133 Richmond St W Ste 207
Toronto, ON M5H 2L3
Phone: 1-888-412-7219

25. Compliance and Certifications

EGraph Signatures and Forms Inc. maintains:

ESIGN Act Compliance: U.S. federal electronic signature law
UETA Compliance: Uniform Electronic Transactions Act
eIDAS Compliance: EU electronic identification and trust services
SOC 2 Type II: Security and availability controls
GDPR: European data protection regulation
CCPA: California Consumer Privacy Act
HIPAA: Available for healthcare organizations (Business Associate Agreement required)

Effective Date: May 27, 2026

By using Respectly.AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.